FAQ

Questions from businesses and property managers

Straight answers for business owners, property managers and contractors — lead times, after-hours and emergency service, insurance claims, invoicing and site measures. Need something specific? Call 905-665-3256.

Lead times & scheduling

It depends on scope and glass type. Standard glass can often be cut within days; tempered, laminated and sealed units usually take one to two weeks.

Yes. We schedule installs before opening, after close or on weekends so you keep trading.

Yes. We coordinate site access, tenants and timing directly with property managers and superintendents.

After-hours & emergency service

Yes. Call 905-665-3256 any time — we board up and secure the opening the same night.

We measure, order the permanent glass and schedule the replacement, usually within one to two weeks.

Insurance work & claims

Yes. We provide detailed quotes, photos and invoices for your insurer or adjuster.

Yes — emergency board-up and permanent glass can be invoiced separately to suit your claim.

Invoicing & terms

Yes. Ask us about invoicing and payment terms when you request your quote.

Yes. We can quote and schedule work across several sites in Durham Region and the GTA.

Site measures

Estimates are free. We’ll visit the site to measure and confirm the scope before quoting.

Yes. We can price from drawings and confirm with a site measure before fabrication.

Still have a question?

Call the shop or send us a photo — we’re happy to help.

Get a free quote

Tell us what you need and send a photo if you have one. We’ll call you back within one business day with next steps — every estimate is free and carries no obligation.

Call us directly

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    We reply within one business day.
    Your details are never shared or sold.

    Emergency service

    Broken glass doesn't wait.
    Neither do we.

    Board-up and same-night securing across the Durham Region and the GTA.